I hate UPS!
Service January 5th, 2006Yes, everybody here is absolutely right. UPS is just so awkward; it seems that they don’t think about the customer at all. They want to work the days and the time that fits best for them. They don’t think that most of their customers work when they want to deliver. UPS people, if you have time to listen to your valuable customers, let me tell you that WE FEED YOU, DON’T BITE THE HAND THAT FEEDS YOU. Your service generates a lot of rage in many customers.
I am so pissed off right now. I was waiting for my package all day today, I was checking the obsolete tracking system UPS have and they said my package was on its way; I left home at 3:20, for my bad luck the delivery truck came at 3:30 (OK! that is not the UPS problem). Anyway, I came back home at 5:00. I was waiting for about 30 minutes when I decided to track my package again. Guess what? A delivery was made today. But they did not leave an info notice. I understand it can happen once in a while, but this is the second time that happens to me this week, back to back.
Dear internet sellers, value your customers and offer us choices for shipping. Why do you have to agree to the UPS’s “monopoly”? (I know it’s not a monopoly, but it seems to be something like that, since a big fraction of the internet trading is shipped by the damn UPS).
In synthesis, if I have a chance of shipping my stuff by USPS - I do it. I strongly recommend any reader of this to do it. It’s cheaper and much better.
We are together and we HATE UPS.
Credits: Carlitos
(10 votes, average: 5 out of 5)
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February 1st, 2006 at 12:45 am
Imagine how I feel, I used to work for the bastards. Now I work at FedX and I am treated like ahuman being!
April 10th, 2007 at 5:23 am
The reason the service is lacking is due to the fact most UPS Employees are overworked. Drivers are at least compensated on their pay checks. Unlike Part-Time employees who are both over worked and under paid. The Truth is UPS is having a hard time compensating for their new competition (Fed-Ex, DHL, Yellow.) To keep their Profit margin in “The Black” they have resorted to aggressively firing and cutting back on employees, while increasing the work load for those who remain. Those left are often unwilling to make that “Extra” effort, UPS has built their reputation on.
November 9th, 2007 at 5:52 pm
UPS seems to be run by a number of incompetent morons who have been promoted due to incompetence. The street I live on is not in the middle of nowhere, but is off the main road through my area. Doing a search for the address on maps.google.com or mapquest will find my address without a problem, so I don’t feel there should be a problem with deliveries.
So, why is it that every time I order something that goes through UPS(Next day delivery), it generates an exception error? I have called for previous problems, get told by a supervisor that the problem would be resolved, and the next order has the same problem. It is idiotic that they say the address is incorrect, yet it is clear they don’t try to verify the address in any way before they refuse to stick it on the delivery truck.
When you call and the supervisor deals with it for that package, yet doesn’t do what is needed to prevent the problem again, and this happens for 15 different packages, you KNOW there is some really stupid crap going on. It may be the union prevents clueless idiots from being fired, but it is hard to know. This isn’t a slam against the Teamsters(who I believe is the union that UPS employees belong to), but protecting members should stop at gross incompetence, shouldn’t it?
April 5th, 2008 at 12:37 am
Today UPS shipped me some BIOHAZARD, thank you very much. I received a box packed by a UPS shipper from UPS Store #1150 in Sedona, Arizona that contained among the packing peanuts a used baby diaper.
I brought the contents of the box unpacked – a parka, some boots, a box and a plastic bag full of dirty socks, etc.- to the shipper on March 31 and had it mailed to myself in Evanston, Illinois.
The shipper built the box for me and created the packing label. I paid for packing and shipping and left. The box arrived today. I had my three children unpack the box for me, being careful not to spill out peanuts, and they pulled out from among the peanuts an obviously used and discarded baby diaper.
Of course I had to give each one of my kids a super scrubdown Silkwood shower and my 13 year old was completely graphic in describing which active cultures could be in the diaper of a recently immunized baby.
OH. MY. Gosh.
May 1st, 2008 at 9:40 am
Ok Really all i here now UPS is not good damage packages ok for one i pretty sure fedex is not 100 % i know i use to work there FEDEX has diffrent operations come on UPS works hard every day 27 really UPS has been around for a a 100 years… we as employes care about are customers thats what UPS cares about is customers 100% its take heart dedicated people to work that me BUT REALLY THIS HOLE THING ABOUT FEDEX IS REALLY getting old SERIOUS IT BECAUSE PEOPLE THAT SAY ALL THIS PEOPLE READ this it so stupid and no UPS employes are not over work i think just u are im sorry about the damage packages this message is going towards Google i will be more then happey to gett every one questions the best i way i can if not hey its cool…but this rumor thing is so old anyone who wants more info email at felshgear562@gmail.com
May 7th, 2008 at 10:29 pm
I really hate UPS. Yesterday they gave me an InfoNotice sticker to sign for a package. I signed it and left the notice at my apartment’s door. Today they put another one up, with the bright driver writing “Can’t leave outside”. They have left a package outside THREE times in the past for me, two of them from the same sender who sent me this package.
The sad thing is they came back and left the “2nd attempt” sticker. On the “next attempt” time, they deided to check TWO of the time boxes “10:30-2:00″ and “2:00-5:00″. WHY make the attempt? Do they really expect me to wait outside the front of my apartment building for 6 1/2 hours for them to show up?
I called asking them about this. They could not answer my question as to why if it was inappropriate to leave my package at the door they managed to do it three times in the past eight months. I told them I could not drive 15 miles (I’m in a large city, yet they are located in a far off suburb?) and they would either have to return the package to the sender so a capable service could deliver it to me or call me upon arrival. I told them the next day would not do for delivery because I would not be home, and they had to rant (not object or attack, but basically complain that extra work was required) because they had set up the automatic delivery for the 6 1/2 hour window the next day and I wanted it changed. They decided to “narrow” the delivery time down to 3 1/2 hours from 6 1/2 and promised to call when “in the area”. So chances are pretty good I will still need to wait outside for 2 hours for them to show up after they call, if they even call. More than likely they will expect me to meet them in front of the building by magic.
May 14th, 2008 at 12:38 am
yeah UPS used to be worse than it is now. Between FedEx and USPS getting better, they are running scared!
January 4th, 2009 at 8:06 am
Copy of letter I sent to an on-line retailer recently:
Please do not use UPS to ship anything to me in the future.
I was waiting for the delivery on New Year’s Eve. At the time that the UPS driver came I was downstairs, by the time I came upstairs I found a note stuck to the door and no UPS truck. On note, it was indicated that my goods would be delivered Friday, the 2nd of January between 10h30 and 14h00. I stayed at home all day, along with my wife and the cleaning lady to make certain that someone could make the sprint to the door fast enough to catch the driver before he raced away. No one came on the day that was promised. To compound matters, I called the number on the paper both New Years eve and Friday, but there was no human that answered, only a recording that said that if you were not present at the time of delivery another attempt would be made, etc. No way to press any number and actually speak to someone.
I have had consistently poor experiences when dealing with UPS in the past. I hate UPS.